1. Introduction
Welcome to the website of TSPL IT Services (“we”, “us”, “our”). This Privacy Policy describes how we collect, use, disclose, and protect the personal information you provide on or through our website (https://printer.service24door.com) (“Website”). By accessing or using the Website, you agree to the terms of this Privacy Policy.
2. Scope
This Privacy Policy applies only to information collected through the Website, not to information collected offline or through other channels.
3. Information We Collect
We may collect the following types of information:
Personal information you provide voluntarily, such as your name, email address, phone number, postal address, company name, contact details, billing/shipping information, when you register on the Website, request a service, fill in a form, contact us, or otherwise engage with our offerings.
Usage information automatically collected as you use the Website, such as your IP address, device identifier, browser type and version, operating system, pages you visit, time and date of access, click-through data, referring/exit pages, and other traffic data (“Log Data”).
Cookies and tracking technologies: We and our service providers use cookies, web beacons, and similar technologies to collect information, personalise your experience, and analyse usage of the Website.
4. How We Use Your Information
We use your information for the following purposes:
To provide and maintain our Website and services.
To respond to your enquiries, process your requests, complete orders or transactions.
To personalise your experience and improve the Website (for example, by analysing how you use the Website).
To send you important notices (for example, updates to the Website, policy changes), and, if you have opted in, marketing or promotional communications.
To monitor, prevent and address fraud, security issues, misuse of the Website.
To comply with legal or regulatory obligations and enforce our terms.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to store your preferences, track activity on the Website, and enable certain features. You have the option to disable cookies through your browser settings. Please note disabling cookies may affect the functionality of the Website.
6. Sharing and Disclosure of Your Information
We do not sell your personal information. We may share your information with:
Service providers and contractors who assist us in operating the Website or providing services (under confidentiality obligations).
Affiliates or business partners, if required for the service you requested.
Legal or regulatory authorities, when required by law or to protect our or others’ rights, property or safety.
In the event of a merger, acquisition or sale of assets, your information may be transferred as part of that transaction (subject to appropriate protections).
7. International Transfers
Your information may be transferred to, stored, or processed in locations outside your country of residence. We will take steps reasonably necessary to ensure your data is processed securely and in accordance with this Privacy Policy.
8. Data Retention
We retain your personal information only as long as necessary for the purposes set out in this Privacy Policy or as required under applicable laws. When retention is no longer necessary, we securely delete or anonymise your personal information.
9. Security
We implement appropriate physical, administrative and technical safeguards to protect your personal information from unauthorised access, disclosure, alteration or destruction. However, no internet transmission or storage system is completely secure and we cannot guarantee absolute security.
10. Your Rights
Depending on your jurisdiction, you may have rights with respect to your personal information, such as:
Accessing a copy of your personal information we hold.
Requesting correction or deletion of your personal information.
Restricting or objecting to certain processing of your personal information.
Requesting portability of your personal information.
Opting out of marketing communications.
If you wish to exercise these rights, please contact us using the contact details below. We may ask for verification of your identity before responding to such requests. We will respond within the time period required by applicable law.
11. Children’s Privacy
Our Website is not directed to children under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have inadvertently collected such information, please contact us and we will take steps to delete it.
12. Links to Other Websites
The Website may contain links to other websites that are not operated by us. We are not responsible for the privacy practices or content of those third-party websites. We encourage you to read their privacy policies before providing personal information.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page with the “Last updated” date revised. You are encouraged to review this Privacy Policy periodically. Your continued use of the Website after changes indicates your acceptance of the revised policy.
14. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, you may contact us at:
TSPL IT Services
Email: [info@printer.service24door.com]